Terms of Service
Last Updated: January 19, 2025
1. Introduction
Welcome to VectorForgeAI. These Terms of Service ("Terms") govern your access to and use of VectorForgeAI's website, APIs, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
Definitions
"User" means any individual or entity who accesses or uses the Service. "Content" means any data, text, files, information, or other materials uploaded, submitted, or transmitted by you or your end users through the Service.
Acceptable Use
You agree not to use the Service to:
- Violate any applicable law or regulation
- Infringe the intellectual property or other rights of any third party
- Transmit any material that is unlawful, abusive, harassing, defamatory, obscene, or otherwise objectionable
- Attempt to gain unauthorized access to any systems or networks connected to the Service
- Interfere with or disrupt the integrity or performance of the Service
2. Your Account
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password.
3. Subscription and Billing
VectorForgeAI offers various subscription plans with different features and limitations. Payment is processed through Stripe on a monthly basis. You agree to pay all fees associated with your selected plan. Fees are non-refundable except as required by law or as explicitly stated in these Terms.
All new accounts start with a 14-day free trial. You will not be charged during the trial period, but you will need to provide payment information to begin the trial.
4. API Usage
Our API is designed for integration with your applications. You agree not to:
- Use the API in a manner that exceeds rate limits
- Use the API to transmit viruses, malware, or other harmful code
- Reverse engineer or attempt to extract the source code of our API
- Use the API in a way that violates applicable laws or regulations
5. Content
You retain all rights to the content you upload to the Service. However, by uploading content, you grant VectorForgeAI a worldwide, non-exclusive, royalty-free license to use, store, and process that content solely for the purpose of providing and improving the Service.
You are responsible for ensuring that your content:
- Does not violate intellectual property rights
- Does not violate any laws or regulations
- Does not contain harmful material such as malware or phishing content
6. Data Retention and Deletion
Conversations and LLM completion data are automatically deleted after 30 days or when you stop subscribing to our service. Documents uploaded to our service can be deleted through our API or will be deleted when you unsubscribe from our service.
7. Use of Third-Party Services
We use OpenAI's API for our underlying LLM infrastructure. We may change to other providers if we determine it necessary, in which case we will notify all users 14 days in advance of such a change. Your use of the Service is also subject to any applicable terms of service or privacy policies of these third-party services.
8. Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.
9. Limitation of Liability
In no event shall VectorForgeAI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
10. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. VectorForgeAI makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement.
11. Indemnification
You agree to indemnify, defend, and hold harmless VectorForgeAI and its affiliates, officers, agents, employees, and partners from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.
12. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Denmark.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
14. Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without VectorForgeAI's prior written consent. VectorForgeAI may assign or transfer these Terms at its sole discretion without restriction.
15. Entire Agreement
These Terms constitute the entire agreement between you and VectorForgeAI regarding your use of the Service and supersede all prior agreements, understandings, or representations.
16. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
17. Contact Us
If you have any questions about these Terms, please contact us at: legal@vectorforgeai.com